Training & Support

A1 Services offer professional onboarding, implementation, and training support.

Professional Services

A1 Services offer professional onboarding, implementation, and training support delivered by dedicated experts.

This includes:

Custom training tailored for new or experienced users and administrators.
Form and workflow building services.

Video based training courses

A1 Services offers free video-based training courses that guide users through the platform's products and tools. On successful completion A1 Services will provide you provide you with an extensive resource pack. Click here to see 25 second video to know more.

A1 Services provides video courses with examples, transcripts, quizzes, and links to related resources. Three foundational courses: are available covering: Introduction to Jotform, Introduction to Form Building, and Introduction to Data Management, which together make up the Jotform Foundations Certification.

Certificate Program

Earn badges for completing individual courses and unlock full certificates upon finishing all required modules. Showcase your Jotform expertise directly on LinkedIn to stand out in digital marketing and automation.

Additional Certificate Programs

Learn how to digitise paperwork, automate administrative processes and enhance patient experience.

Learn how to create downloadable apps without coding. Customise to include forms, documents, links and more.

Non-Enterprise - Direct Support

Contact Support: Users can reach out directly to A1 Services or Jorform's support team and access the Jotform Status for monitoring system status and incidents.

Enterprise-Level Support

For Enterprise customers, Jotform provides enhanced support including a dedicated support team. Enterprise customers get access to a dedicated support team.

Service Level Agreement (SLA)

When you purchase Jotform Enterprise, a service level agreement (SLA) is included as part of the purchase agreement.

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