Frequently Asked Questions.
What is Jotform?
Jotform is a powerful online application that allows anyone to quickly create custom online forms. Its intuitive drag-and-drop user interface makes form building incredibly simple and doesn’t require you to write a single line of code. Using Jotform, you can create and publish forms, integrate them into your site, and receive responses by email.
How does Jotform work?
Jotform is a powerful online form builder with an intuitive, no-code interface — perfect for those looking for an easy way to create and customise forms. Create your own forms from scratch or pick from 10,000+ different ready-made templates. Use our drag-and-drop builder to craft the perfect form for your business. Integrate with helpful tools and widgets, change fonts and colors, upload branding assets and images, and so much more. When you’re done, share your form via email, link, QR code, or by embedding it in your website or social media platforms.
Jotform also offers an entire suite of handy tools that can help you make the most of your data. Browse our tools to learn how to collect e-signatures, generate PDFs, share form reports and charts, create your own online store, and so much more.
To get started, simply sign up for one of our plans - ranging from our free Starter plan to a variety of paid plans.
What can I use Jotform for?
Jotform is an all-in-one platform that helps people and organisations collect and manage data. You can use Jotform’s drag-and-drop interface to create customised forms and surveys that are tailored to your unique needs, without any coding knowledge. Use Jotform to make collecting information a seamless experience, whether you’re gathering customer feedback, processing payments securely, or registering event attendees.
Jotform also offers an entire suite of tools to streamline data management. Organise form data in Jotform Tables, manage responses in Jotform Inbox, and create fillable PDF forms in Jotform’s PDF Editor. It also offers more advanced data management tools, like Jotform Workflows to automate workflows, Jotform Report Builder for detailed analytics, and Jotform Sign to securely collect e-signatures. Jotform is a versatile and comprehensive tool that lets you efficiently collect, manage, and analyse data, all in one place.
Do I need coding experience to create form?
Not at all! With Jotform’s drag-and-drop builder, you don’t need any coding experience to create the perfect form for your needs. Advanced users can go directly into the HTML code and make adjustments, but it’s absolutely not necessary. With our Theme Designer, you can change the style of your form with just a few clicks.
What can I do with Jotform?
JotForm is an online form builder for creating custom forms without coding. You can build contact forms, surveys, registrations, applications, and order forms using drag-and-drop tools.
Key features include payment processing through Stripe, PayPal, and Square; automated email notifications; and integrations with Google Sheets, Mailchimp, and hundreds of other apps. Add conditional logic, calculations, and file uploads to create sophisticated forms.
Choose from thousands of templates or customize designs to match your brand. All forms are mobile-responsive and submissions can be viewed, exported, and analysed in real-time.
It's ideal for businesses, nonprofits, educators, and anyone collecting information online efficiently.
Why Jotform?
Jotform will have your forms up and running in seconds! We’re the easiest form builder with the most advanced capabilities, including the industry’s top design and customisation tools. Don’t know where to start? We have thousands of ready-made templates to get you started. Need your forms to show different questions based on your customers answers? Our conditions tool can show or hide whatever form fields you choose, depending on how people answer previous questions. Jotform also lets you add your company logo, custom colour schemes, and stunning background images.
Is Jotform Free?
Jotform has multiple subscription options, including a free plan. Free users have access to all of the same features as paid users, but with lower limits on form counts, form submissions, form views, upload space and submission storage. To check out the different options, visit our pricing page.
How do I add Jotform to my website?
When you publish your online form, you’ll have the option to use it as a standalone link, or to embed it directly into your website. Embedding simply requires you to copy and paste the embed code we provide.
How secure is my data with Jotform?
Jotform takes the security of your data very seriously. All Jotform standalone form links and embed codes are secure (SSL) by default, and we give all users the option to encrypt their data. Jotform also adheres to strict European data protection laws by allowing users to store their data on secure German servers if they choose.
What happens to my data if I downgrade my account?
If you decide to downgrade your account, your data will still be securely stored like it always has been and as long as it does not go over the total submission storage on free accounts which is 500. Also, your forms will be disabled if you go over the monthly submission limit on your downgraded plan or any other limit, such as the number of forms. You can check your submission and data storage levels by clicking on the account icon on the top right of your page when logged in and reviewing the progress bars.